How to choose the best chatbot name for your business

You should also make sure that the name is not vulgar in any way and does not touch on sensitive subjects, such as politics, religious beliefs, etc. Make it fit your brand and make it helpful instead of giving visitors a bad taste that might stick long-term. Hit the ground running – Master Tidio quickly with our extensive resource library.

Use chatbots to your advantage by giving them names that establish the spirit of your customer satisfaction strategy. Giving your chatbot a name will allow the user to feel connected to it, which in turn will encourage the website or app users to inquire more about your business. The purpose of a chatbot is not to take the place of a human agent or to deceive your visitors into thinking they are speaking with a person. A nameless or vaguely named chatbot would not resonate with people, and connecting with people is the whole point of using chatbots. If you prefer professional and flexible solutions and don’t want to spend a lot of time creating a chatbot, use our Leadbot.

Since chatbots are new to business communication, many small business owners or first-time entrepreneurs can go wrong in naming their website bots. Creating the right name for your chatbot can help chatbot names list you build brand awareness and enhance your customer experience. In this article, we will discuss how bots are named, why you should name your chatbot smartly, and what bot names you can consider.

Messaging best practices for better customer service

Famous chatbot names are inspired by well-known chatbots that have made a significant impact in the tech world. Female chatbot names can add a touch of personality and warmth to your chatbot. Good chatbot names are those that effectively convey the bot’s purpose and align with the brand’s identity. You most likely built your customer persona in the earlier stages of your business. If not, it’s time to do so and keep in close by when you’re naming your chatbot. Once you determine the purpose of the bot, it’s going to be much easier to visualize the name for it.

This is a more formal naming option, as it doesn’t allow you to express the essence of your brand. ChatBot covers all of your customer journey touchpoints automatically. You can refine and tweak the generated names with additional queries. We’re going to share everything you need to know to name your bot – including examples. Simply enter the name and display name, choose an image, and select display preferences. Once the primary function is decided, you can choose a bot name that aligns with it.

For example, it will not just write an essay or story when prompted. However, this feature could be positive because it curbs your child’s temptation to get a chatbot, like ChatGPT, to write their essay. That capability means that, within one chatbot, you can experience some of the most advanced models on the market, which is pretty convenient if you ask me.

If you want a few ideas, we’re going to give you dozens and dozens of names that you can use to name your chatbot. You want to design a chatbot customers will love, and this step will help you achieve this goal. It wouldn’t make much sense to name your bot “AnswerGuru” if it could only offer item refunds. The purpose for your bot will help make it much easier to determine what name you’ll give it, but it’s just the first step in our five-step process. Plus, instead of seeing a generic name say, “Hi, I’m Bot,” you’ll be greeted with a human name, that has more meaning. Visitors will find that a named bot seems more like an old friend than it does an impersonal algorithm.

Creating a chatbot is a complicated matter, but if you try it — here is a piece of advice. Such a bot will not distract customers from their goal and is suitable for reputable, solid services, or, maybe, in the opposite, high-tech start-ups. Huawei’s support chatbot Iknow is another funny but bright example of a robotic bot. Bots with robot names have their advantages — they can do and say what a human character can’t.

Creative Chatbot Name Ideas

This, in turn, can help to create a bond between your visitor and the chatbot. This might have been the case because it was just silly, or because it matched with the brand so cleverly that the name became humorous. Some of the use cases of the latter are cat chatbots such as Pawer or MewBot. It’s less confusing for the website visitor to know from the start that they are chatting to a bot and not a representative. This will show transparency of your company, and you will ensure that you’re not accidentally deceiving your customers. Plus, it’s super easy to make changes to your bot so you’re always solving for your customers.

A robotic name will help to lower the high expectation of a customer towards your live chat. Customers will try to utilise keywords or simple language in order not to “distract” your chatbot. Brand owners usually have 2 options for chatbot names, which are a robotic name and a human name.

Steer clear of trying to add taglines, brand mottos, etc. ,in an effort to promote your brand. While naming your chatbot, try to keep it as simple as you can. You need to respect the fine line between unique and difficult, quirky and obvious.

When needed, it can also transfer conversations to live customer service reps, ensuring a smooth handoff while providing information the bot gathered during the interaction. Infobip also has a generative AI-powered conversation cloud called Experiences that is currently in beta. In addition to the generative AI chatbot, it also includes customer journey templates, integrations, analytics tools, and a guided interface.

If your bot is designed to support customers with information in the insurance or real estate industries, its name should be more formal and professional. Meanwhile, a chatbot taking responsibility for sending out promotion codes or recommending relevant products can have a breezy, funny, or lovely name. Share your brand vision and choose the perfect fit from the list of chatbot names that match your brand. Tidio’s AI chatbot incorporates human support into the mix to have the customer service team solve complex customer problems.

These extensive prompts make Perplexity a great chatbot for exploring topics you wouldn’t have thought about before, encouraging discovery and experimentation. I explored random topics, including the history of birthday cakes, and I enjoyed every second. Customers may be kind and even conversational with a bot, but they’ll get annoyed and leave if they are misled into thinking that they’re chatting with a person. For example, ‘Oliver’ is a good name because it’s short and easy to pronounce. Good names provide an identity, which in turn helps to generate significant associations. Therefore, both the creation of a chatbot and the choice of a name for such a bot must be carefully considered.

And if it can’t answer a query, it will direct the conversation to a human rep. With no set-up required, Perplexity is pretty easy to access and use. Go to the website or mobile app, type your query into the search bar, and then click the blue button. I ran a quick test of Jasper by asking it to generate a humorous LinkedIn post promoting HubSpot AI tools. First, I asked it to generate an image of a cat wearing a hat to see how it would interpret the request.

Handle conversations, manage tickets, and resolve issues quickly to improve your CSAT. Bot builders can help you to customize your chatbot so it reflects your brand. You can include your logo, brand colors, and other styles that demonstrate your branding. Finding the right name is also key to keeping your bot relevant with your brand. Another way to avoid any uncertainty around whether your customer is conversing with a bot or a human, is to use images to demonstrate your chatbot’s profile. Instead of using a photo of a human face, opt for an illustration or animated image.

Having the visitor know right away that they are chatting with a bot rather than a representative is essential to prevent confusion and miscommunication. Choosing the best name for a bot is hardly helpful if its performance leaves much to be desired. However, keep in mind that such a name should be memorable and straightforward, use common names in your region, or can hardly be pronounced wrong. The opinion of our designer Eugene was decisive in creating its character — in the end, the bot became a robot. Its friendliness had to be as neutral as possible, so we tried to emphasize its efficiency. — Our bot should be like a typical IT guy with the relevant name — it will show expertise.

If you see inaccuracies in our content, please report the mistake via this form. Based on that, consider what type of human role your bot is simulating to find a name that fits and shape a personality around it. Hope that with our pool of chatbot name ideas, your brand can choose one and have a high engagement rate with it. Should you have any questions or further requirements, please drop us a line to get timely support. In fact, a chatbot name appears before your prospects or customers more often than you may think. That’s why thousands of product sellers and service providers put all their time into finding a remarkable name for their chatbots.

Below is a list of some super cool bot names that we have come up with. If you are looking to name your chatbot, this little list may come in quite handy. On the other hand, when building a chatbot for a beauty platform such as Sephora, your target customers are those who relate to fashion, makeup, beauty, etc. Here, it makes sense to think of a name that closely resembles such aspects. If we’ve piqued your interest, give this article a spin and discover why your chatbot needs a name. Oh, and we’ve also gone ahead and put together a list of some uber cool chatbot/ virtual assistant names just in case.

Remember, the key is to communicate the purpose of your bot without losing sight of the underlying brand personality. When leveraging a chatbot for brand communications, it is important to remember that your chatbot name ideally should reflect your brand’s identity. However, naming it without keeping your ICP in mind can be counter-productive. Similarly, an e-commerce chatbot can be used to handle customer queries, take purchase orders, and even disseminate product information. While a chatbot is, in simple words, a sophisticated computer program, naming it serves a very important purpose. In fact, chatbots are one of the fastest growing brand communications channels.

Knowing your bot’s role will also define the type of audience your chatbot will be engaging with. This will help you decide if the name should be fun, professional, or even wacky. By naming your bot, you’re helping your customers feel more at ease while conversing with a responsive chatbot that has a quirky, intriguing, or simply, a human name. This AI chatbot can support extended messaging sessions, allowing customers to continue conversations over time without losing context. LivePerson’s AI chatbot is built on 20+ years of messaging transcripts. It can answer customer inquiries, schedule appointments, provide product recommendations, suggest upgrades, provide employee support, and manage incidents.

Whether playful, professional, or somewhere in between,  the name should truly reflect your brand’s essence. Let’s consider an example where your company’s chatbots cater to Gen Z individuals. To establish a stronger connection with this audience, you might consider using names inspired by popular movies, songs, or comic books that resonate with them. When customers first interact with your chatbot, they form an impression of your brand. Depending on your brand voice, it also sets a tone that might vary between friendly, formal, or humorous. This demonstrates the widespread popularity of chatbots as an effective means of customer engagement.

One can be cute and playful while the other should be more serious and professional. That’s why you should understand the chatbot’s role before you decide on how to name it. Robotic names are suitable for businesses dealing in AI products or services while human names are best for companies offering personal services such as in the wellness industry. However, you’re not limited by what type of bot name you use as long as it reflects your brand and what it sells. Luckily, AI-powered chatbots that can solve that problem are gaining steam. Humans are becoming comfortable building relationships with chatbots.

Bad chatbot names can negatively impact user experience and engagement. A study found that 36% of consumers prefer a female over a male chatbot. And the top desired personality traits of the bot were politeness and intelligence. Human conversations with bots are based on the chatbot’s personality, so make sure your one is welcoming and has a friendly name that fits. User experience is key to a successful bot and this can be offered through simple but effective visual interfaces.

Many of those features were previously limited to ChatGPT Plus, the chatbot’s subscription tier, making the recent update a huge win for free users. Without mastering it, it will be challenging to compete in the market. Users are getting used to them on the one hand, but they also want to communicate with them comfortably. It was vital for us to find a universal decision suitable for any kind of website. Then, our clients just need to choose a relevant campaign for their bot and customize the display to the proper audience segment.

All of these lenses must be considered when naming your chatbot. You want your bot to be representative of your organization, but also sensitive to the needs of your customers, whoever and wherever they are. A chatbot may be the one instance where you get to choose someone else’s personality. Create a personality with a choice of language (casual, formal, colloquial), level of empathy, humor, and more. Once you’ve figured out “who” your chatbot is, you have to find a name that fits its personality. For example, a legal firm Cartland Law created a chatbot Ailira (Artificially Intelligent Legal Information Research Assistant).

By carefully selecting a name that fits your brand identity, you can create a cohesive customer experience that boosts trust and engagement. Or, if your target audience is diverse, it’s advisable to opt for names that are easy to pronounce across different cultures and languages. This approach fosters a deeper connection with your audience, making interactions memorable for everyone involved. Customers who are unaware might attribute the chatbot’s inability to resolve complex issues to a human operator’s failure. This can result in consumer frustration and a higher churn rate.

Consider simple names and build a personality around them that will match your brand. As you present a digital assistant, human names are a great choice that give you a lot of freedom for personality traits. Even if your chatbot is meant for expert industries like finance or healthcare, you can play around with different moods. Conversations need personalities, and when you’re building one for your bot, try to find a name that will show it off at the start. For example, Lillian and Lilly demonstrate different tones of conversation. Apart from personality or gender, an industry-based name is another preferred option for your chatbot.

According to our experience, we advise you to pass certain stages in naming a chatbot. If you name your bot something apparent, like Finder bot or Support bot — it would be too impersonal and wouldn’t seem friendly. And some boring names which just contain a description of their function do not work well, either. This list of chatbots is a general overview of notable chatbot applications and web interfaces. A suitable name might be just the finishing touch to make your automation more engaging.

A memorable chatbot name captivates and keeps your customers’ attention. This means your customers will remember your bot the next time they need to engage with your brand. A stand-out bot name also makes it easier for your customers to find your chatbot whenever they have questions to ask. Ada is an automated AI chatbot with support for 50+ languages on key channels like Facebook, WhatsApp, and WeChat. It’s built on large language models (LLMs) that allow it to recognize and generate text in a human-like manner.

To help you, we’ve collected our experience into this ultimate guide on how to choose the best name for your bot, with inspiring examples of bot’s names. Each of these names reflects not only a character https://chat.openai.com/ but the function the bot is supposed to serve. Friday communicates that the artificial intelligence device is a robot that helps out. Samantha is a magician robot, who teams up with us mere mortals.

Step 2: Pinpoint your target audience’s profile

Let’s see how other chatbot creators follow the aforementioned practices and come up with catchy, unique, and descriptive names for their bots. There’s a reason naming is a thriving industry, with top naming agencies charging a whopping $75,000 or more for their services. Catchy names make iconic brands, becoming inseparable from them. Of course, the success of the business isn’t just in its name, but the name that is too dull or ubiquitous makes it harder to gain exposure and popularity. If you have a marketing team, sit down with them and bring them into the brainstorming process for creative names. Your team may provide insights into names that you never considered that are perfect for your target audience.

“Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome.” If you’ve created an elaborate persona or mascot for your bot, make sure to reflect that in your bot name. In your bot name, you can also specify what it’s intended to do and what kind of information one can expect to receive from it.

Uncommon Names for Chatbot

It’s designed to provide users with simple answers to their questions by compiling information it finds on the internet and providing links to its source material. However, with the introduction of more advanced AI technology, such as ChatGPT, the line between the two has become increasingly blurred. Many AI chatbots are now capable of generating text-based responses that mimic human-like language and structure, similar to an AI writer. At the company’s Made by Google event, Google made Gemini its default voice assistant, replacing Google Assistant with a smarter alternative.

Our list below is curated for tech-savvy and style-conscious customers. A 2021 survey shows that around 34.43% of people prefer a female virtual assistant like Alexa, Siri, Cortana, or Google Assistant. These names often evoke a sense of familiarity and trust due to their established reputations. These names can be inspired by real names, conveying a sense of relatability and friendliness. These names often use alliteration, rhyming, or a fun twist on words to make them stick in the user’s mind. However, it will be very frustrating when people have trouble pronouncing it.

AI chatbots can write anything from a rap song to an essay upon a user’s request. The extent of what each chatbot can write about depends on its capabilities, including whether it is connected to a search engine. This list details everything you need to know before choosing your next AI assistant, including what it’s best for, pros, cons, cost, its large language model (LLM), and more. Whether you are entirely new to AI chatbots or a regular user, this list should help you discover a new option you haven’t tried before. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. If we have made an error or published misleading information, we will correct or clarify the article.

Copilot is free to use, and getting started is as easy as visiting the Copilot standalone website. The only major difference between these two LLMs is the “o” in GPT-4o, Chat GPT which refers to ChatGPT’s advanced multimodal capabilities. These skills allow it to understand text, audio, image, and video inputs, and output text, audio, and images.

As popular as chatbots are, we’re sure that most of you, if not all, must have interacted with a chatbot at one point or the other. And if you did, you must have noticed that these chatbots have unique, sometimes quirky names. If there is one thing that the COVID-19 pandemic taught us over the last two years, it’s that chatbots are an indispensable communication channel for businesses across industries. Whether your goal is automating customer support, collecting feedback, or simplifying the buying process, chatbots can help you with all that and more.

You can foun additiona information about ai customer service and artificial intelligence and NLP. For the last year and a half, I have taken a deep dive into AI and have tested as many AI tools as possible — including dozens of AI chatbots. Using my findings and those of other ZDNET AI experts, I have created a comprehensive list of the best AI chatbots on the market. To make the most of your chatbot, keep things transparent and make it easy for your website or app users to reach customer support or sales reps when they feel the need.

Giving your bot a name enables your customers to feel more at ease with using it. Technical terms such as customer support assistant, virtual assistant, etc., sound quite mechanical and unrelatable. And if your customer is not able to establish an emotional connection, then chances are that he or she will most likely not be as open to chatting through a bot. Chatbots can also be industry-specific, which helps users identify what the chatbot offers.

You may use this point to make them more recognizable and even humorously play up their machine thinking. We tend to think of even programs as human beings and expect them to behave similarly. So we will sooner tie a certain website and company with the bot’s name and remember both of them. It is what will influence your chatbot character and, as a consequence, its name. As for Dashly chatbot platform — it assures you’ll get the result you need, allows one to feel its confidence and expertise.

• ChatBot delivers quick and accurate AI-generated answers to your customers’ questions without relying on OpenAI, BingAI, or Google Gemini.
• It is wise to choose an impressive name for your chatbot, however, don’t overdo that.
• For instance, you can combine two words together to form a new word.
• However, many, like ChatGPT, Copilot, Gemini, and YouChat, are free to use.

For instance, rule-based chatbots use simple rules and decision trees to understand and respond to user inputs. Unlike AI chatbots, rule-based chatbots are more limited in their capabilities because they rely on keywords and specific phrases to trigger canned responses. ZDNET’s recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. Name your chatbot as an actual assistant to make visitors feel as if they entered the shop.

This could include information about your brand, the chatbot’s purpose, the industry it operates in, its tone (cheeky, professional, etc.), and any keywords you’d like to include. ProProfs Live Chat Editorial Team is a passionate group of customer service experts dedicated to empowering your live chat experiences with top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you’re getting the most reliable resources to enhance your customer support initiatives.

SmythOS is a multi-agent operating system that harnesses the power of AI to streamline complex business workflows. Their platform features a visual no-code builder, allowing you to customize agents for your unique needs. Lyro instantly learns your company’s knowledge base so it can start resolving customer issues immediately. It also stays within the limits of the data set that you provide in order to prevent hallucinations. First, I asked for it to predict Fall 2024 fashion trends for women. The chatbot responded with a simple but detailed breakdown of possible Fall trends, complete with citations.